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Frequently Asked Questions
We've put together all the most frequently asked questions by our current and future residents.
Billing
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Billing and rent questions asked by new and existing residents.
Can I pay my bills online?
Click here to log in to your TWA portal or create a new account. Under the “Charges” section in the.…
When is my rent due?
Your rent is due on the 1st of each month and late after the 5th.
Do I need a down payment?
While you will need a down payment (generally between 5%-10%. Consult with a lender), a manufactured home loan takes less…
Can I set up auto payments for my rent?
Yes! You can sign up by going to your TWA portal and clicking “Make a Payment” Then click “enabling AutoPay”…
What is CashPay?
CashPay is a simple safe way to pay using cash. The process works almost the same way as buying a…
Can I pay my rent using cash?
Yes you can. Simply request a CashPay form from your community manager. You can then take that form to a…
Does lot rent go up every year?
This is hard to predict, however generally speaking yes, lot rent does increase annually in order to cover rising costs…
What is the cost of your lot rent?
Lot Rent varies by community. You can visit our Communities page to find the community you are interested in, and…
How do I receive my bill?
Bills are posted on the resident portal and are available at any time by logging into your resident portal account.…
How do I figure out how much I owe?
Click on the “Resident Web Access” button in the top right of the community webpage login to your transaction history.…
What fees are associated with paying online?
If you pay by ACH with a checking or savings account there are no fees. Our payment processor does charge…